I recently helped a fellow photographer through something that gave me the idea for this Topic Tuesday.  It also reminded me about a similar situation that I have been in at the beginning of my photography business.

Pricing is a big issue and sometimes it is hard to feel confident in your pricing, especially when you are new.  I know it took me a while to feel even somewhat confident about my pricing and a while to feel ok with losing clients because of pricing.  It is definitely a hard one to swallow because you want the business so bad.  And wanting the business so bad in the beginning made me shy away from my job as educator to my potential clients on my pricing.  You want to get them in the door so you think that just giving them enough info to get them in the door is all you have to do, then your beautiful, wonderful, jaw-dropping images will do the rest.  Or at least that is what I thought.

I have learned the hard way that being upfront and confident in your prices and educating your client about your pricing is most important.  I have definitely had some clients not book me because the pricing was higher than what they wanted to spend or higher than Joe down the street.  And I will be honest, that is always a hard pill to swallow.  But, I have learned that my work is worth my prices and whoever doesn’t want to pay that is not my client.

So, how do you educate your potential clients about your pricing?  What is the right method?  Of course, just like everything else, there are many theories or ways to go about educating your clients on pricing.  Some put there prices on their website and anyone that thinks about hiring them sees that first and foremost.  Others wait to get an inquiry through email, and send them the pricing then.  And others, pick up the phone and call the potential client to discuss everything on the phone to give a personal touch.  During that phone call some don’t go into a huge amount of detail about every price but rather give an average that most clients spend so the potential client can see if they are willing to spend around that.  Some wait until the sessions is booked to send a Welcome or Pricing Guide that details the session pricing, a la carte pricing or collection pricing.

As you can see there are many different ways to do it.  Today’s Topic Tuesday is a question about how you educate your potential clients on your pricing?  What works best for you?  Watch the video below as I chat about a story that happened to me in the beginning of my photography career that taught me the importance of educating my clients before the session and then head over to our Facebook page and comment on the Topic Tuesday Status for today!  I love to hear your comments!!

 

Topic Tuesday – {Educate Clients About Pricing}

  1. Lisa McCully says:

    I’m going to like Topic Tuesday!

  2. Ron P says:

    I know this is old but this topic just came up for me recently. Currently my niece is in high school and has been telling her friends about having their senior portraits done with me. They all ask about pricing and want a CD so they can just conveniently print photos themselves. Now I have two people to educate, the potential client and my niece. She is trying to help but she does see it from the clients point of view and thinks I should sell a CD. Along those lines I have my wife also saying to sell a CD and just get the booking because something is better than nothing. Last week I did my first in person sales presentation and it was a success. If I just include a CD it just seems to defeat the purpose of this all. How do you educate your client, your sales team, and yourself on why purchasing a CD isn’t a good final product?

    • Leslie says:

      Hey Ron! Thanks for your comment! I am going to use this as a future Topic Tuesday for sure! I struggle with this very thing! I go through the process of an in-person ordering session, show products but then it all comes down to the cd. They all seem to want it! I guess if it is priced high enough it would be ok but mine is not currently as high as it should be!! I think if you are someone that doesn’t want to offer it, then that is what you should do. Go with your gut and offer what you feel comfortable with. Or if you offer the cd, make it in a package that maybe comes with some prints so that they will at least have something that is good quality. And also make sure it is priced accordingly. Educating our clients is a constant thing and making them see that the products are high quality and important to have is a great way to get away from selling the cd. I would tell your niece to continue to tell her friends about you but to only say call my uncle for your senior photos, he’s great and not get into pricing or products with her friends. Leave that to you! Hope this helps! Also, providing a welcome/pricing guide when they book a session is the first step in educating them on what is available through you!

heck, yes i do!

You, want in?

We're busy curating all the best resources, trends, and opportunities for creative women in business - just like you!

THE LATEST

THE LATEST

SIGN UP TO BE THE FIRST TO KNOW